NAWAZ, R. R. .; REZA, S. .; SARWAR, B. . Chatbot Anthropomorphism and Its Influence on Trust and Satisfaction via Perceived Value. Journal of Social & Organizational Matters, [S. l.], v. 3, n. 2, p. 543–568, 2024. DOI: 10.56976/jsom.v3i2.226. Disponível em: https://jsom.org.pk/index.php/Research/article/view/226. Acesso em: 9 may. 2025.