Fostering Decent Work: Evaluating Factors Influencing Workplace Incivility in Higher Education Institutions of Pakistan

Abstract

Although workplace incivility has been a major research focus for the last 10 to 15 years, higher education institutions have received very little attention from researchers. The focus of this study is on the causes and precursors of incivility in higher education institutions. The general atmosphere as well as the teachers' capacity to instruct are both impacted by the rise in workplace rudeness at educational institutions. Teachers, administration, and students can all exhibit disrespectful and cruel behaviour. In this study, the moderating influence of emotional regulation ability is used to examine the effects of high job expectations, low control, low social support, felt injustice, and perceived job insecurity on workplace incivility. Questionnaires are used to collect data for this quantitative study. The nearly 210 faculty members of Karachi, Pakistan's higher educational institutions were the target population chosen for this study. The collected data was analysed through partial least squares structural equation modelling (PLS-SEM) using software SmartPLS. High job expectations, little autonomy, little social support, perceived injustice, and perceived job instability all had a significant beneficial impact on workplace civility, according to data we collected and analysed. However, the ability to control one's emotions plays no meaningful role as a moderator between the independent and dependent variables.