Development and Validation of the Incentive-Based Behavior and Assessment Scale (IBBAS)
DOI:
https://doi.org/10.56976/jsom.v4i1.192Keywords:
Digital Finance, Digitalization, Digital Technologies, Digital Banking, Digital Payments, Fintech InnovationAbstract
This study aims to develop and validate the Incentives-Based Behavioral Assessment (IBBA) scale to measure the impact of workplace incentives and recognition on employee behavior. The scale was created through a rigorous process, including Delphi methodology for content validity, with a panel of 10 experts from diverse fields. The content validity index (CVI) of 0.89 indicated strong agreement among experts regarding the scale’s relevance and representation of the construct. Factor analysis, conducted using exploratory factor analysis (EFA), revealed eight significant factors driving workplace behavior linked to incentives, with robust communalities and factor loadings confirming the scale’s construct validity. The Kaiser-Meyer-Olkin (KMO) measure of sampling adequacy (0.756) and Bartlett’s test (X² = 630.876, p < .001) further supported the appropriateness of EFA for this data. The internal consistency of the IBBA scale, with Cronbach’s alpha ranging from 0.84 to 0.89, demonstrated strong reliability across factors. A pilot’s study provided preliminary evidence for the scale’s feasibility and psychometric robustness. The study’s findings hold both theoretical and practical implications, offering valuable insights into the factors that influence employee behavior in response to workplace incentives. The IBBA scale provides organizations with a reliable tool for assessing employee engagement and motivation, contributing to the design of effective incentive programs. Future research should explore the scale’s applicability across diverse populations and environments, and its potential to moderate the effects of individual differences, cultural context, and organizational factors.
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Copyright (c) 2025 Salbia Abbas, Muhammad Umair Ashraf

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