Development of a Flexible Work Arrangement Scale: Evidence from the IT Sector of Karachi

Abstract

This study aims at developing and validating a scale for measuring the dimensions of flexible work arrangement. In this regard, a fifteen item scale was generated using a focus group discussion. Afterwards, exploratory factor analysis, confirmatory factor analysis and structural models were applied to test the relationship of the explored dimensions with other related outcomes. In this regard, data were collected from 454 respondents. Data revealed that there are three dimensions of flexible work arrangements namely flexible hours, compressed workweeks, and remote work. Results indicate that flexible work hours have significant relationship with the job satisfaction. It is also found that job satisfaction mediates the relationship between flexible hours and turnover intentions.