Job Stress, Emotional Intelligence, and Job Performance Among Young Employees In Pakistan's FMCG Sector

Abstract

This research investigated the level of stress and poor job performance amongst young employees in the FMCG (Fast Moving Consumer-Goods) sector of Pakistan. The findings from this research about the actual cause of stress in young employees will help in designing the relevant programs and techniques to reduce stress at workplace.  After inspecting the relationship of stress with job performance in the FMCG sector it will become easier to design effective strategies which are more acceptable for employees and employers both to get maximum output. A deep understanding into the relationship of stress with job performance could permit managers of the FMCG sector to proactively identify the potential causes of stress and symptoms in the attitude of the employees. The outcomes of this research will be beneficial for mangers to effectively design those training programs which will be helpful in developing relevant skills in employees with maximum coping strategies necessary to get rid of Job stress. The descriptive research method was used in this study, and all variables were thoroughly tested by using SMART PLS. To develop a comprehensive set of measurement items, after an extensive literature review, a correlation research design was used in this study. The Questionnaires were used to collect data on causes of job stress and relationship between job stress & job performance. The results show that job stress has negative impact on employee’s job performance (JP). While the influence and impact of emotional intelligence as a moderator show that it has a strong moderating role on the relationship between job stress and job performance.